Open your installation folder and locate the configuration files (often .xml or .ini depending on your version).
Are you using the version or the Online API ?
Always keep a working copy of tecdoc.config.json on a USB drive or cloud storage. When the error strikes again (and it might, after an automatic update), you can restore in under 30 seconds. loading data failed check the configuration file tecdoc new
: TecAlliance has consolidated several older codes (like 618 and 1002) into Tec-131 . This code specifically indicates missing data in the request or a timeout during communication with the supplier's system. Troubleshooting Steps
Remember: The configuration file is just a map. If the map is wrong or the road is blocked, your data cannot load. Fix the map, clear the road, and your parts catalog will return. Open your installation folder and locate the configuration
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) can trigger similar "failed to read configuration" errors in data utilities. HCLSoftware New Interesting Feature: Context-Sensitive Graphics A major highlight of the Q2 2025 TecDoc ONE release is the new graphic editor for context-sensitive graphics TecAlliance Interactive Image Mapping When the error strikes again (and it might,
Ensure the configfile.ini references this same drive letter.