This error typically occurs on PC (Steam/Epic), but can appear on consoles in rare cases. It means the game cannot read or write to your save data/profile.
If all else fails, consider reinstalling the game. This will ensure you have a clean installation of Shadow of the Tomb Raider. shadow of the tomb raider failed to load profile
. Because this file contains your settings and overall progress markers, the game may refuse to launch or get stuck in a loop asking to create a new profile. Steam Community Most Effective Fix: Delete Corrupted Profile Data The most reliable solution found by players on Steam Community is to manually remove the profile.dat Locate your save folder This error typically occurs on PC (Steam/Epic), but
October 26, 2023 Subject: Troubleshooting "Failed to Load Profile" Error (PC/Steam Platform) Author: Technical Support Division This will ensure you have a clean installation
Delete the file:
: If OneDrive is syncing your Documents folder, it may move your save files to the cloud and out of the game's local reach. Try pausing OneDrive or setting the SOTTR folder to "Always keep on this device". Verify Game Integrity Steam Verify Tool to ensure no core game files are corrupted. Xbox Console (Save Backups)